Privacy policy
Last updated: November 13, 2026
SolutionCraft AI ("SolutionCraft", "we", "us") operates Automation Yardstick (the "Service") and this website. This policy explains what we collect, why, and the choices you have. The Service is built to collect as little as possible.
Information you give us on this website
When you request a demo, send a message, or ask for the checklist, we collect the details you enter: your name, work email, company, and message. These are emailed to our team so we can reply. We don't add them to a marketing database or sell them. If you book a call through our scheduling link, Google Calendar processes the booking under Google's own privacy policy.
Information we collect when you use the Service
Account details. Name, email address, and the organization you belong to, so you can sign in and we can manage your workspace.
Data from your connected systems. With read-only access you grant, we read from ConnectWise PSA and Pia. We store only what the measurements need: record IDs, statuses, counts, and timestamps. We never store ticket subjects or text, note bodies, computer names, logged-in user names, or Microsoft tenant IDs.
Usage and technical data. Basic logs and aggregate website analytics, such as pages viewed and browser type, used to keep the Service secure and improve it.
How we use information
- To provide, measure, and report on your automation configuration.
- To respond to demo requests and support questions.
- To secure the Service, prevent abuse, and fix problems.
- To meet legal obligations.
Who we share it with
We don't sell personal information. We use service providers to run the Service, bound by confidentiality and data protection terms: Supabase (database and authentication), Lovable and Cloudflare (hosting), Resend (email delivery), and Google (scheduling). We may disclose information if the law requires it or to protect our rights and users.
Cookies
We use essential cookies and local storage to keep you signed in, and basic website analytics to see which pages people visit. We don't use advertising cookies.
Retention
We keep account and measurement data while your subscription is active. When it ends, we delete your workspace data within 30 days unless the law requires us to keep it. Website inquiries are kept only as long as needed to respond and follow up.
Security
Data is encrypted in transit and at rest, each customer's data is isolated, and integration credentials stay on our servers. See our security page for detail. No system is perfectly secure, but we work to protect what you trust us with.
Your rights
You can ask to access, correct, export, or delete your personal information, or object to how we use it. Use our contact form and we'll respond within 30 days.
Children
The Service is for businesses and isn't directed to anyone under 16.
Changes
If we change this policy materially, we'll update the date above and tell customers by email or in the Service.
Contact
Questions about privacy: use our contact form.